Client & Services

Credit Relationship Officer

Accra
Work Type: Full Time

Company Overview:

Built Financial Technologies provides a digital platform that empowers small businesses to streamline and optimize their financial operations. Our platform provides a comprehensive suite of tools and services, allowing businesses to efficiently invoice their customers and accept payment, run payroll, and manage other accounting and financial processes. 


Who we are looking for

We are seeking an ambitious, results-driven Credit Relationship Officer to join our growing team.

 The ideal candidate will be :

1. Responsible for assessing and managing credit risk for clients and ensuring customer satisfaction by maintaining strong relationships. 

2. Analyzing financial data, assessing loan applications and ensuring compliance with lending policies. This

role is key in supporting the growth and quality of a financial institution's loan portfolio.


KEY RESPONSIBILITIES

1. Credit Assessment: Evaluate loan applications by reviewing financial information, credit

history, and risk factors to determine eligibility.


2. Client Relationship Management: Build and maintain strong relationships with clients

by understanding their needs and providing appropriate financial solutions.


3. Portfolio Management and Monitoring :Manage the credit portfolio to ensure the timely

repayment of loans and to mitigate delinquency rates.


4. Loan Documentation: Ensure accurate and complete loan documentation in compliance

with regulatory standards and internal policies.


5. Risk Analysis and Mitigation: Identify potential risks in credit applications and

recommend actions to mitigate those risks.


6. Reporting: Prepare  weekly and monthly credit portfolio performance, loan

disbursements, and delinquency for Supervisor.


7. Policy Compliance: Ensure that all credit operations comply with institutional policies,

banking regulations, and risk management standards.


KEY COMPETENCIES

1. Ability to evaluate financial information and creditworthiness accurately.

2. Precision in reviewing applications, documentation, and compliance processes.

3. Strong verbal and written communication skills for effective client interactions and

reporting.

4. Ability to identify issues proactively and recommend solutions.

5. Building trust and rapport with clients and colleagues.

6. Commitment to providing excellent customer service.


SKILLS

1. Proficiency in assessing financial statements, income, and expenditure.

2. Knowledge of risk assessment, and mitigation strategies.

3. Ability to manage multiple applications and tasks within deadlines.

4. Effective negotiation to reach agreeable terms with clients.

5. Familiarity with local banking regulations and compliance requirements.


REQUIREMENTS

1. Bachelor’s degree, HND or Diploma in Finance, Banking, Economics, or related field.

2. Previous experience in credit relationship management or financial analysis (entry level

may apply).

3. Fluent in both written and spoken language relevant to the region.

4. Must have strong relationship-building skills to engage clients effectively.


COMPENSATION

Competitive Salary plus Performance based monthly bonus

Interested Applicants must submit their resumes by 31st March, 2025

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